LiveAgent
Achieve high-quality customer support! Easy-to-use help desk software.
LiveAgent is a help desk software that can accommodate all types of businesses and scales, from online shops to large call centers. Let's review our inquiry responses and win the trust of our customers. - You can register and create unlimited email accounts, forms, chat buttons, Twitter/Facebook accounts, and phone numbers. - By sharing response history and status through tickets, you can prevent missed or duplicated responses, making it easy to hand over inquiries between staff. - You can tag tickets to classify inquiry content and compile reports. - Of course, it is available on any device, including PCs, tablets, and smartphones. - SLA (Service Level Agreement) settings visualize compliance with inquiry response times. - Each staff member's response history can be shared as knowledge, helping to standardize skills among staff.
- Company：インターワーク
- Price：Less than 10,000 yen
